30 days to return
You have 30 days from the delivery date to start a return or exchange.


High tops with your club name and the season year printed across both uppers. Built for the stands, not the court.
Send the club name and year after you order. Buying for the group? Send all the sizes together and we match every pair.
Wipe the uppers with a damp cloth and mild soap, air dry away from direct heat. Do not machine wash.
Last updated: October 8, 2026
Return & Refund PolicyIf your order is not right, you can return it in the 30 days after delivery. This page covers returns, exchanges, refunds and order cancellation for US and UK customers.
You have 30 days from the delivery date to start a return or exchange.
We do not charge a return shipping fee for change-of-mind and sizing returns, in the US and the UK.
Approved returns are refunded in full for the item price. We never deduct a restocking fee.
| Return reason | Return shipping | What you get back |
|---|---|---|
| Changed your mind | Free prepaid label | Item price |
| Wrong size | Free prepaid label | Item price or a free exchange |
| Defective or damaged item | Free | Item price + original shipping fee, or a free replacement |
| Wrong item sent | Free | Item price + original shipping fee, or the correct item |
We accept returns of both defective and non-defective items. Every item is made to order, and you can still return it for any reason in the 30 days after delivery.
Returns are accepted when
Returns are not accepted when
Defective, damaged or wrong item: email [email protected] with your order number and a photo no later than 30 days after delivery. We send a free replacement or a full refund, including the original shipping fee.
Changed your mind, or the size does not fit? Free return shipping applies. We do not charge a return shipping fee for change-of-mind and sizing returns, for both US and UK orders.
We email you a prepaid return label. You drop the parcel off with the carrier printed on the label: USPS, UPS or FedEx.
The return address is provided on the return shipping label. Please do not send returns to our business address in Wyoming, because that office does not receive or process returns.
Send your order number, the item and the reason for the return to [email protected].
We reply with a return authorization and a prepaid return label. Response time: Within 24 business hours (Mon–Fri, 9:00 AM – 5:00 PM MT).
Pack the item securely, download and print the label, and attach it to the parcel.
Drop the parcel at USPS, UPS or FedEx, matching the carrier printed on your label.
We inspect the return and issue your refund 2 business days after inspection.
UK returns travel back to our returns address in the United States. Return shipping is still free for you.
Send your order number, the item and the reason for the return to [email protected].
We email a prepaid international return label at no cost to you. Response time: Within 24 business hours (Mon–Fri, 9:00 AM – 5:00 PM MT).
Pack the item securely, download and print the label, and attach it to the parcel.
Hand the parcel to the carrier named on your label, UPS or FedEx for UK returns.
International returns take longer in transit. We issue your refund 2 business days after the parcel arrives and passes inspection.
Your statutory rights under UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, are not affected by this policy. Our 30-day return window is longer than the 14-day cancellation period those rules require.
We accept direct exchanges for a different size or color of the same product. Because your new item is made to order, it goes into production once your return arrives.
Email [email protected] with your order number and the size or color you want.
We email you a prepaid return label. Download and print it.
Drop the parcel off with the carrier on your label. The return address is provided on the return shipping label.
After the return arrives and passes inspection, we print your new item. Processing takes 2–5 business days (Mon–Fri, 9:00 AM – 5:00 PM MT).
We ship the new item at no extra shipping cost. Delivery takes 3–5 business days.
| Stage | Timing |
|---|---|
| Inspection | After your return arrives at our returns address |
| Refund issued | 2 business days after inspection (Mon–Fri, 9:00 AM – 5:00 PM MT) |
| PayPal balance | Usually shows as soon as the refund is issued |
| Card paid through PayPal | An extra 3–5 business days, depending on your bank |
Refunds go back to your original payment method: your PayPal balance, or the card you used through PayPal Guest Checkout. We email you when the refund is issued.
Every item is made to order, so an order can be cancelled only before it enters production. To cancel, email [email protected] with your order number as soon as possible. We review cancellation requests Mon–Fri, 9:00 AM – 5:00 PM MT.
If your order has not entered production, we cancel it and refund the full amount, including shipping.
If production has already started, we cannot cancel the order. You can still return the item under this 30-day return policy once it arrives.
Email [email protected]. Support hours: Mon–Fri, 9:00 AM – 5:00 PM MT. Response time: Within 24 business hours.